Frequently Asked Questions
have a question about ordering, inventory, shipping or returns?
In most cases, you should receive a tracking number to your provided email. If your order is not received within 7-10 days, please contact us.
Orders are not shipped on Saturday, Sunday or Holidays.
Any product, if unused / unopened / defective, may be returned within 14 days from the order date (15% Restocking Fee May Apply). If the part is unused/unopened, you may return it within 14 days for a full refund.
A 15% restocking fee is charged for any open products returned.
The customer is responsible for return shipping charges unless the return is due to the error of Tactical Supplies 4 Less order processing.
Sales are final on clearance merchandise & special orders
CLAIMS: Any damage to your package or shipment discrepancy must be reported to Tactical Supplies 4 Less customer service within two (2) days of receipt of package. We can not guarantee resolution on claims if not reported within two (2) days. Any claim reported after fifteen (15) days of receipt of package will not be honored.
All returned good must have prior consent. Please email or call for Return Authorization Number prior to returning any product.
*Shipping & handling, insurance, processing fees are NOT refundable. Only the Product purchase price will be refunded minus any applicable restocking fees.
2) Include a copy of your invoice with all returns.
3) Please mark the outside of your box with the Return Authorization Number.
Note: Packages without an RA# on the outside of the box will not be accepted.
Our customer support department is open Monday to Friday, 9 AM to 5 PM, EST.